Sales Scam Warning
Just a friendly reminder to please be cautious with the increasing emergence of phishing scams and other bogus "sales pitches" that appear via e-mail, snail mail or phone solicitation.
The Resort Club has no formal affiliation with any timeshare resale companies.
The following graphic was taken directly from the FBI's own consumer alert website.
If you have any questions about future sales and are unsure about authenticity...feel free to call the Resort.
Timeshare Marketing Scams
01/25/12—Timeshare owners across the country are being scammed out of
millions of dollars by unscrupulous companies that promise to sell or
rent the unsuspecting victims’ timeshares. In the typical scam,
timeshare owners receive unexpected or uninvited telephone calls or
e-mails from criminals posing as sales representatives for a timeshare
resale company. The representative promises a quick sale, often within
60-90 days. The sales representatives often use high-pressure sales
tactics to add a sense of urgency to the deal. Some victims have
reported that sales representatives pressured them by claiming there was
a buyer waiting in the wings, either on the other line or even present
in the office.
Timeshare owners who agree to sell are told that they must pay an
upfront fee to cover anything from listing and advertising fees to
closing costs. Many victims have provided credit cards to pay the fees
ranging from a few hundred to a few thousand dollars. Once the fee is
paid, timeshare owners report that the company becomes evasive—calls go
unanswered, numbers are disconnected, and websites are inaccessible.
In some cases, timeshare owners who have been defrauded by a
timeshare sales scheme have been subsequently contacted by an
unscrupulous timeshare fraud recovery company as well. The
representative from the recovery company promises assistance in
recovering money lost in the sales scam. Some recovery companies require
an up-front fee for services rendered, while others promise no fees
will be paid unless a refund is obtained for the timeshare owner. The
IC3 has identified some instances where people involved with the
recovery company also have a connection to the resale company, raising
the possibility that timeshare owners are being scammed twice by the
If you are contacted by someone offering to sell or rent your
timeshare, the IC3 recommends using caution. Listed below are tips you
can use to avoid becoming a victim of a timeshare scheme:
- Be wary if a company asks you for up-front fees to sell or rent your timeshare.
- Read the fine print of any sales contract or rental agreement provided.
- Check with the Better Business Bureau to ensure the company is reputable.
To obtain more information on Internet schemes, visit www.LooksTooGoodToBeTrue.com.
Anyone who believes they have been a victim of this type of scam
should promptly report it to the IC3’s website at www.IC3.gov. The IC3’s
complaint database links complaints together to refer them to the
appropriate law enforcement agency for case consideration.
Selling a Timeshare Through a Reseller
you’re thinking of selling a timeshare, the FTC cautions you to
question resellers — real estate brokers and agents who specialize in
reselling timeshares. They may claim that the market in your area is
“hot” and that they’re overwhelmed with buyer requests. Some may even
say that they have buyers ready to purchase your timeshare, or promise
to sell your timeshare within a specific time.
If you want to sell your deeded timeshare, and a company approaches you offering to resell your timeshare, go into skeptic mode:
- Don’t agree to anything on the phone or online until you’ve had a chance to check out the reseller. Contact the state Attorney General and local consumer protection agencies in the state where the reseller is located. Ask if any complaints are on file. You also can search online for complaints.
- Ask the salesperson for all information in writing.
if the reseller’s agents are licensed to sell real estate where your
timeshare is located. If so, verify it with the state Real Estate
Commission. Deal only with licensed real estate brokers and agents, and
ask for references from satisfied clients.
- Ask how the reseller will advertise and promote the timeshare unit. Will you get progress reports? How often?
about fees and timing. It’s preferable to do business with a reseller
that takes its fee after the timeshare is sold. If you must pay a fee in
advance, ask about refunds. Get refund policies and promises in
assume you’ll recoup your purchase price for your timeshare, especially
if you’ve owned it for less than five years and the location is less
you want an idea of the value of a timeshare that you’re interested in
buying or selling, consider using a timeshare appraisal service. The
appraiser should be licensed in the state where the service is located.
Check with the state to see if the license is current.
you sign a contract with a reseller, get the details of the terms and
conditions of the contract. It should include the services the reseller
will perform; the fees, commissions, and other costs you must pay and
when; whether you can rent or sell the timeshare on your own at the same
time the reseller is trying to sell your unit; the length or term of
the contract to sell your timeshare; and who is responsible for
documenting and closing the sale.